NXT Level Smart Home (“we,” “us,” or “our”) prioritizes the privacy of our users. This comprehensive Privacy Policy aims to inform you about the collection, use, and protection of your personal information when you interact with our website, utilize our services, or engage in communication with us. Your use of our website implies your agreement with the terms outlined in this policy.
Personal Information:
We may collect personal information, including your name, email address, phone number, and address, when voluntarily provided through our website, service interactions, or other communication channels.
Automatically Collected Information:
We may automatically collect non-personal information, such as your IP address, browser type, and device information, to enhance your experience and improve our services.
Communication:
We use your contact information to respond to inquiries, provide updates on our services, and relay relevant information.
Improving User Experience:
We analyze non-personal information to understand user preferences, optimize our website, and enhance service offerings.
Marketing:
With your explicit consent, we may use your email address to send promotional materials and updates about our products and services.
Media Usage for Marketing and Educational Purposes:
NXT Level Smart Home may use photos, videos, and other media from completed projects for marketing and educational purposes. Such media may be shared on our website, social media channels, and other platforms. Clients who do not wish their property to be featured must notify NXT Level Smart Home in writing before contracting services.
Third-Party Service Providers:
We may share your information with trusted third-party service providers to assist us in delivering and enhancing our services. These providers are contractually obligated to maintain the confidentiality of your information.
Legal Compliance:
We may disclose your information when required to comply with legal obligations or in response to lawful requests from public authorities.
User Opt-In:
By engaging with our services, you agree to receive communications from NXT Level Smart Home, LLC. You can opt out at any time by replying with STOP to any SMS, responding to our emails with UNSUBSCRIBE, or contacting us directly.
CTIA Compliance:
Our messaging practices comply with the CTIA Messaging Principles and Best Practices, ensuring transparency, user consent, and overall compliance with industry standards.
Opt-Out:
You may opt out of receiving promotional emails, phone calls, or text messages by following the instructions provided in our communications. Alternatively, reply with STOP to any SMS, email, or call us directly to opt out. We respect your communication preferences.
Access and Correction:
You have the right to access and correct your personal information. For assistance, please contact us.
We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure.
We reserve the right to update this Privacy Policy at any time. The latest version will be posted on our website along with the date of the last update.
If you have any questions or concerns about our Privacy Policy, please contact us at:
Thank you for entrusting NXT Level Smart Home with your privacy.
Thank you for choosing NXT Level Smart Home. We value your business and want to ensure your satisfaction. Please find below our Limited Service & Installation Warranty, designed to provide you with peace of mind regarding our workmanship and services.
Coverage Duration: Our workmanship is covered for a period of thirty (30) days from the date of project completion or installation, whichever occurs first.
In Addition: We extend this warranty in addition to any warranty you may receive directly from the manufacturer of the product used in the installation. NXT Level Smart Home, LLC stands behind its work, guaranteeing that it complies with the manufacturer’s recommendations and adheres to industry standards and quality guidelines. If you encounter any issues related to defective workmanship or incorrect product installation, please notify us promptly. We will rectify these issues at no additional cost to you.
What Is Not Covered:
This Limited Installation Warranty does not cover the following:
Remedies and Limitations:
We want to be transparent about what is and is not covered:
If you have defective equipment that was not purchased from NXT Level Smart Home, a service call fee may apply for additional troubleshooting visits.
Regarding any claim you may assert against NXT Level Smart Home, LLC, please understand that you have no right to recover or request compensation for:
How to Obtain Service:
If you encounter any issues with the installation during the warranty period, please contact NXT Level Smart Home, LLC at [info@nxtlevelsmarthome.com] or [9144 Spring Branch Dr, Houston TX 77080 Suite 104b]. Our customer service team is here to assist you. When initiating a warranty claim, be prepared to provide details of the issue, your project information, and any supporting documentation. We will strive to address your claim promptly and fairly.
Voided Warranty:
Please be aware that this Limited Installation Warranty is voided under the following circumstances:
The work is not included in the project description on the NXT Level Smart Home Estimate.
You have signed or accepted the NXT Level Smart Home estimate but have not made the final payment for the project.
Service Calls:
This Limited Installation Warranty constitutes the entire agreement between the parties, and no representation, whether oral or in writing, can alter its terms. Please note that a service call fee of ($149.99) will be charged to you in the event of:
The expiration of the 30-day workmanship warranty period.
NXT Level Smart Home tech determines that the issue was caused by negligence or customer tampering.
Project Delays:
In case of project delays not caused by NXT Level Smart Home, you will need to arrange for the delivery of purchased equipment to your home. Additionally, you must remit any payments due for completed work. NXT Level Smart Home will collaborate with you to reschedule the project if possible.
Recommendations:
To enhance clarity and customer confidence, we offer the following recommendations for customers located in Texas:
Record-Keeping: We recommend retaining a copy of this warranty document and any related documents for your records.
Compliance with Texas Law: This warranty is subject to the laws and regulations of the State of Texas, which govern the terms and conditions outlined herein.
Dispute Resolution: In the unlikely event of a dispute related to warranty claims, we are committed to resolving issues through amicable mediation or arbitration in accordance with Texas law.
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